How to contact Direct Energy management?

hi ... I had a service tech come to my home today who was uncivilized in ways I would rather not list here. I have contacted the customer service call center but wonder if anyone knows a contact (with email or address) at a higher level to whom I might escalate this issue? I realize that I may well get ignored, but I would like to at least try to impress upon someone that this behavior went far past inappropriate.

1) I have had the same experience! Try ExecutiveSupport@directenergy.com